Last revised on: SEPTEMBER 14, 2022
This privacy policy (“Privacy Policy”) describes how COOPT Inc. (“Company,” “we,” “our”, or “us”) collects, stores, uses and shares personal information of users of the website located at https://coopt.com and all its features and components, including the products and services offered for purchase therein (the “Site”).
By registering for, downloading, accessing, or using any part of the Site or using our products and/or services, you accept and agree to this Privacy Policy, whether or not you are a registered user or have an account. You should not use the Site or our products and/or services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Site and our products and/or services.
Please also note that your use of our Site and our products and services is additionally subject to the COOPT Inc. Terms of Use available at https://coopt.com.
WHAT WE COLLECT
In connection with your use of the Site and our products and/or services, we may collect and store personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with you, including any information you transmit to or through the Site or otherwise provide to us directly such as by telephone, text, or email. We get information about you in a range of ways as set out below.
Information You Give Us. We collect your full name (first and last name), company/business name, name of executive/owner of company/business, company/business logos, mailing and physical address and zip code, email address, phone number, data about your participation with and in features and components on the Site, log-in credentials if you create a registered account requiring log-in, billing information through third party payment processors only, information about your customer service interactions and other communications with us, user-generated content, which may include text as well as your voice, image, or video, that you provide to us such as when you comment or otherwise contribute to or participate in the products or services offered by Company on the Site, as well as any other information you choose to directly give us in communications, during registered account creation, or by using the Site
Information We Get From Others. We may get information about you from other sources such as third-party service providers, partner sites, business partners and social media platforms. We may add this to information we get from the Site.
Information Automatically Collected. We may automatically log information about you and your computer. For example, when visiting our Site, we may log your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
Cookies. We may log information using common tracking technology and analytical tools like “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
This information is required to provide you access to our Site and to provide you our products and/or services. If you do not provide the information we ask for, it may delay or prevent us from providing you access to our Site and from providing you our products and/or services.
USE OF PERSONAL INFORMATION
We use your personal information as follows:
- We use your personal information to provide, operate, maintain, and improve our products and services and the Site.
- We use your personal information for performance of our contracts with you or to take steps at your request before entering into a contract.
- We use your personal information to manage your registered account, if applicable, and to respond to your comments and questions and provide customer service.
- We use your personal information to send you information including, confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- We use your personal information to communicate (by email, text message, telephone, or mail) about promotions, upcoming events, and other news, including about products and services offered by us and our selected partners.
- We use your personal information to analyze trends and traffic, track purchases, and track usage data.
- We use your personal information to advertise our products and services and the Site on third-party websites and applications.
- We use your personal information to address technical issues, and protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
- We use your personal information for any other purposes disclosed at the time the information is collected or to which you consent.
SHARING OF PERSONAL INFORMATION
We will always treat your personal information with the utmost respect and never sell it to third parties for their direct marketing purposes.
We may share personal information as follows:
- We may share personal information with others, including business partners, to offer and provide you certain content and our products and services, to perform our contracts with you, or to take steps at your request before entering into a contract with you.
- We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, sale of assets, or bankruptcy transaction or proceeding.
- We may share personal information for legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to comply with legal and regulatory obligations and respond to investigations or disclosures as required by courts and authorities such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement.
- We may share information to protect the rights and property of the Company, our employees and agents, customers, and others. This includes enforcing our agreements, policies, and Terms of Use.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share personal information with those who need it to do work for us such as services providers we employ to perform services or functions for us or on our behalf relating to the Site or our products and/or services.
- We may share personal information with entities that create, deliver, and assess our advertising or marketing campaigns.
- We may share personal information with other third parties and entities that help us run our business.
- We may share personal information with your consent or otherwise at your direction.
We may also share aggregated and/or anonymized/de-identified personal information data with others for their own uses.
PAYMENT PROCESSING
We provide paid products and/or services within the Site. In that case, if you make a transaction/purchase for paid products and/or services through the Site, we use third-party service providers such as Stripe for payment processing (e.g. payment processors).
We will share your personal information with such third-party service providers as necessary to process your payment. We will not store or collect your payment card details. That information is provided directly by you to our third-party payment processors whose use and storage of your personal information is governed by their privacy policies.
By making a transaction/purchase for paid products and/or services through the Site, you acknowledge and agree to use of personal information by the third-party service providers for purposes of processing your payment to us.
THIRD PARTY LINKS
Our Site may contain access or links to other sites and services that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. You should make whatever investigation you feel necessary or appropriate before proceeding with any use or transaction in connection with such third-party links or sites.
INFORMATION CHOICES AND CHANGES
You have the right to opt out of receiving our promotional communications at any time. Our promotional and marketing emails and other communications tell you how to “opt-out” such as by using the “unsubscribe” link in emails or “STOP” number in texts. You can also opt out by contacting us at orlando@coopt.com. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can also take steps to remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect the functionality of our Site for you.
DO NOT TRACK
We do not support the necessary technology to respond to “do not track” signals or other, similar mechanisms.
ACCOUNT TERMINATION
You can close your registered account by contacting us at orlando@coopt.com.
Additionally, in the event you believe that someone has created an unauthorized account depicting you, you can request its removal by contacting us at orlando@coopt.com. Steps will be taken to confirm your identity before any account removal.
RETENTION OF YOUR INFORMATION
We will keep your personal information while you have an account with us or while we are providing products and/or services to you. Thereafter, we will keep your personal information for as long as is necessary such as:
- To respond to any questions, complaints or claims made by you or on your behalf;
- To show that we treated you fairly; or
- To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this policy. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. When it is no longer necessary to retain your personal information, we will delete or anonymize it.
Note, if you close your registered account, we may still retain information about you to comply with our legal obligations and for the purposes authorized under this Privacy Policy unless prohibited by law.
CHILDREN
The Site is intended for general audiences and is not directed to children under 13. We do not knowingly collect any personal information from children under 13. If you are aware that a child has provided us with personal information without parental consent, please contact us at orlando@coopt.com. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take the necessary steps to terminate their account and remove their information.
SECURITY
We use various safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we use commercially reasonable means to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, we cannot guarantee its absolute security.
YOUR CALIFORNIA PRIVACY RIGHTS – SHINE THE LIGHT LAW
Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may choose to opt out of our sharing their contact information with third parties for direct marketing purposes. If you are a California resident and you wish to opt out, please send an e-mail to orlando@coopt.com .
CONTACT INFORMATION. You may contact us concerning our Privacy Policy or the ways in which your personal information has been use at the address and contact information set forth below.
Orlando J. Gomez
Address:
COOPT Inc.
6669 N. Remington Ave.
Fresno, CA 93704
Telephone: [Insert telephone would like to use for contact]
Email: orlando@coopt.com
Steps will be taken to confirm your identity before sharing any personal information with you. We will respond to proper and confirmed requests relating to personal information as required by applicable law.
CHANGES TO THIS PRIVACY POLICY. We may change this Privacy Policy from time to time, and if we make changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by changing the Last Revised date above. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to this Privacy Policy will be effective upon the earlier of one (2) calendar days following our dispatch of an e-mail notice to you (if applicable) or two (2) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site. Continued use or access of our Site following notice of such changes shall indicate your acknowledgement of such changes and consent to the updated Privacy Policy.